Get in touch with our team
Our support team is ready to help with questions, account-related issues, technical concerns or general feedback. Whether you need help with deposits, withdrawals, verification, or a technical problem on desktop or mobile, contact us via live chat, email or phone. We aim to respond quickly and resolve account queries efficiently; use the channels below for the most direct assistance and faster handling of your request. Use secure channels for verification documents and keep account details handy for faster verification.
| Department | Contact |
|---|---|
| Customer support | [email protected] - Live chat and email for questions, account-related issues and technical concerns |
| General enquiries | [email protected] - General queries, feedback and non-urgent requests |
| Affiliate enquiries | [email protected] - Partnerships, tracking and marketing questions |
| Phone | +1 347 326 4821 - Call for urgent account or payments support |
| Working hours | 24/7 |
Contact by email
Email is the preferred way to contact us for detailed requests, account issues, or when you need to send documents. Please email [email protected] with a clear subject line and include up-to-date contact details and your account ID. Providing concise information helps us process your request faster and avoids unnecessary delays.
Send us a message
Response Time
Our support team aims to respond quickly. Most inquiries are answered within one business day, although simple questions may be handled the same day. More complex issues, such as payment investigations or account verification, can take longer depending on their nature and the information required. We'll keep you updated and may request extra documents to resolve your case as efficiently as possible.
Feedback
Your feedback matters - please tell us any suggestions, ideas, or issues you spot so we can improve the website. We review every message carefully and use your input to refine features, promotions, and usability. Use the in-site contact form or email [email protected] and we’ll consider your suggestions when updating the service and user experience.